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HIPAA file transfers

Simple and secure cloud platform for HIPAA-ready file transfers

Use Couchdrop for secure, compliant, and easy-to-use file transfers and file sharing with HIPAA data.

Dedicated HIPAA-ready architecture

Supports SFTP, FTP/S, and AS2

20+ storage integrations

End-to-end encryption with no files stored

BAA is required for HIPAA customers

Important: Do not transfer any HIPAA-regulated data during the free trial period. A valid BAA must be in place first. Learn more about HIPAA and Couchdrop

Trusted by companies in high-compliance industries

BrewDog logo Inzata logo Jacuzzi logo Contrast logo Steve Madden logo Fundipedia logo Natural History Museum logo Breville logo Veeva logo Options Technology logo BrewDog logo Inzata logo Jacuzzi logo Contrast logo Steve Madden logo Fundipedia logo Natural History Museum logo Breville logo Veeva logo Options Technology logo BrewDog logo Inzata logo Jacuzzi logo Contrast logo Steve Madden logo Fundipedia logo Natural History Museum logo Breville logo Veeva logo Options Technology logo

Securely transfer files using a dedicated HIPAA-ready infrastructure

Couchdrop has a separate infrastructure for HIPAA clients that meets the strict security requirements, including all data processing staying within the US at all times.

Direct storage transfers with no user files stored

No temporary storage layer
Files transfer directly between your storage accounts
Transfers use end-to-end encryption

Dedicated HIPAA infrastructure

AWS Infrastructure that meets HIPAA requirements
Data and processing never leave the United States
Dedicated, non-shared HIPAA compute nodes

Unmatched data security

Couchdrop platform is SOC2 certified
Add additional encryption through automation
Restrict Couchdrop support from accessing account

Read our whitepaper

Our whitepaper explains how Cloud Service Providers can become HIPAA-ready and goes into more detail about Couchdrop’s separate HIPAA infrastructure. 

automation-builder

Automate HIPAA file transfers

Create workflow automations without code to handle everything from routine transfers to complex multi-step processes.

Schedule transfers
Schedule transfers to regularly pull files from on-prem and proprietary systems
Process files automatically
Trigger file processing automatically when a specified event happens
Automate distribution
Distribute files across multiple systems and platforms instantly

Secure document collection

Use branded upload portals that allow customers, providers, and partners to securely upload files directly to your preferred storage location.

Customizable upload portals
Add your own logo, colors, and messaging to each web portal
Collect additonal information
Use form fields to gather accompanying data along with the files
Upload and organize files
Automatically create subfolders for each upload using any form field
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Dashboard Admin Console - Access controls

Add additional safeguards

Enterprise-grade security settings are available to all customers, with the option to configure additional settings for increased protection.

Restrict access by roles
Configurable role-based access controls
Restrict access by network
Firewalling with IP whitelisting
Enforce best practices
Enforceable MFA and Password strength

Use Case

How a US Healthcare Company Automated HIPAA-Compliant Document Collection

Frequently asked questions

Is Couchdrop HIPAA-compliant?
Couchdrop provides enterprise-grade security controls that support HIPAA compliance requirements when used with a signed Business Associate Agreement (BAA). You must have a BAA in place before processing any HIPAA-regulated Protected Health Information through our service.
Will you sign a BAA?
Yes, Couchdrop provides BAAs for Premium and Enterprise customers. Contact our support or sales team to receive a BAA for review.
Can Couchdrop employees access PHI files?
With a BAA in place, Couchdrop employee access to PHI is strictly limited and governed by the agreement terms. All data access is audited and logged, and your data is logically separated and isolated from other customers. Access is only permitted for specific purposes outlined in the BAA.
Will the Support team be able to get into my account?
Support access to accounts containing PHI is restricted and controlled under BAA terms. Any access is logged and audited, and support can only access data for specifically permitted purposes. Standard support procedures are modified to ensure HIPAA compliance requirements are met.
Is Couchdrop's cloud architecture secure enough for HIPAA data?
Yes, Couchdrop's architecture meets HIPAA security requirements with AES-256 encryption at rest, encrypted data transmission, comprehensive audit logging, and logical data separation. Our security controls are externally audited for compliance, with details available at trust.couchdrop.io.
G2 easiest to do business with award - spring 2025 G2 best support award - spring 2025

“Couchdrop is very easy to setup and maintain. The solution just works. Once you hooked up your cloud storage and mounted it to an endpoint, all you need to do is give access to your SFTP users within the interface. That's it. You're done.”

4.9 on G2

Verified User in Financial Services – G2 Review

Ready to transfer HIPAA data securely? You need a BAA first.

Get in touch with our team for a product demo and to put a BAA in place for using Couchdrop’s HIPAA-ready infrastructure.