Move Adobe Experience Platform audience and profile files through managed SFTP

Adobe Experience Platform can ingest files from an SFTP server and can also export audience and dataset files to an SFTP destination. Couchdrop can sit on either side of that exchange. Source files from CRM, ecommerce, call center, loyalty, or consent systems can be staged in Couchdrop for AEP to collect, while AEP exports can be received by Couchdrop and routed to the platform that needs the file.

For example, Real-Time CDP audience exports can be sent into Couchdrop and delivered to SharePoint for marketing operations, S3 or Azure Blob for analytics storage, Snowflake or BigQuery ingestion paths for data teams, or partner-specific folders for activation partners.

• Provide managed SFTP endpoints for Adobe Experience Platform source connections
• Receive Real-Time CDP audience, profile, and dataset exports from Adobe Experience Platform
• Route Adobe files into SharePoint, S3, Azure Blob, Google Cloud Storage, Snowflake, BigQuery, or partner folders
• Stage CRM, consent, loyalty, transaction, and offline customer files for AEP ingestion
• Use Couchdrop automations to copy, rename, archive, and distribute files after transfer

1. Create a Couchdrop SFTP user for the Adobe Experience Platform workflow.
2. Choose the connected folder that will act as the source or destination, such as SharePoint, S3, Azure Blob, Snowflake, or a partner folder.
3. In Adobe Experience Platform, configure an SFTP source connection for ingestion or an SFTP destination for exports.
4. Enter the Couchdrop host, path, and authentication details.
5. Use Couchdrop automations to route exported files, retain archive copies, or prepare inbound files before Adobe collects them.