We've added a new Manager internal user role to help larger organizations add multiple users who can manage Couchdrop settings and configurations. This new role can manage external users but has restricted access to admin settings. 

Overview of Internal and External Users

There are two types of users in Couchdrop. External users are users outside of the organization. They have no access to the Admin panel and limited access to Couchdrop settings and features. These restrictions can be set at a granular level per user to be as flexible as the organization needs. 

External users are users who you want to send files to and/or receive files from. Each external user adds to the total user count. 

Internal users are part of the organization. The primary use is to configure transfers, manage users, and adjust settings. As internal users are designed for management and not for file transfers, they do not add to the total user count. 

The new Manager role is an internal user role. 

Manager role

The new Manager role is an internal user role designed to manage settings and users. It has fewer permissions than Admins and cannot access the Admin portal. Managers can add, update, or change external users, and this can be restricted to a specific group. Managers cannot manage settings for Managers or Admins. 

Creating a Manager user

When creating a user from the Admin panel, you have additional settings compared to the normal view. In the Users section of the Admin panel, there is an option for User type. Change this role to Manager to have that user be an Internal user with the Manager role. 

From there, you can adjust other settings as usual such as Group Members, Access Controls, Expiry, and more.