Manage Adobe Audience Manager batch files with secure SFTP and FTP

Audience Manager batch workflows often rely on structured files moving between Adobe and external systems. Couchdrop can provide the endpoint where inbound audience files are staged before transfer to Adobe, or where outbound batch files are received and routed to the right destination.

For example, offline customer ID files from a CRM or data warehouse can be staged in Couchdrop before ingestion, while outbound segment files can be copied to SharePoint for operations, S3 or Azure Blob for storage, or partner-specific SFTP folders for activation.

• Support SFTP and FTP workflows around Adobe Audience Manager inbound data files
• Receive and route outbound batch audience files from Audience Manager workflows
• Move segment, trait, customer ID, and partner activation files between Adobe and external systems
• Deliver files into SharePoint, S3, Azure Blob, Google Cloud Storage, Snowflake, or partner SFTP folders
• Use automations to archive transfer-control files, organize batch exports, and distribute files to multiple destinations

1. Create a Couchdrop SFTP or FTP user for the Audience Manager batch workflow.
2. Choose a connected folder for inbound audience files, outbound audience files, or partner activation delivery.
3. Configure the Audience Manager transfer process using the required host, path, authentication, and file naming conventions.
4. Place inbound files into Couchdrop or receive outbound files from Adobe Audience Manager.
5. Use Couchdrop automations to archive, copy, rename, and route files to storage, analytics, or partner systems.